Slow Letters Support
Last updated: April 8, 2026
If you run into issues with sign-in, replies, subscriptions, restoring access, or account deletion in Slow Letters, start here.
1. Sign-in and email codes
The app uses email code sign-in. Enter your email and we send a one-time code. New emails can begin using the app directly without a separate sign-up step.
2. Replies and relationship archives
If replies don't appear as expected, relationships don't sync, or the discover feed looks incomplete, send us your email, device model, and a screenshot so we can investigate.
3. Subscriptions and restoring access
If you completed a purchase through the App Store or another billing path but the app hasn't caught up yet, try restoring from the account screen or contact support directly.
4. Account deletion
You can initiate account deletion directly from the in-app account screen. Deletion removes the account, relationship history, and related sessions, except for records we must retain for legal or financial reasons.
Contact support
Support email: support@justlove.work
Privacy Policy · Account Deletion · Terms of Service · Refund Policy
You can also use this page directly as the Support URL in App Store Connect.